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  • Technical Support | Wuhan UHV after-sales team provides technical support for Ningbo customers

    Recently, after-sales technicians from Wuhan UHV Company went to Ningbo City, Zhejiang Province to provide after-sales technical training for Ningbo customers.

    The Ningbo customer purchased equipment including YDJ series oil immersed test transformers,UHV-702 microcomputer relay protection tester,UHV-332 multifunctional transformer ratio tester, UHV-1035 insulation resistance tester, UHV-H100A circuit resistance tester, etc. Considering the multifunctionality of the equipment and the complexity of operation, Wuhan UHV Company has arranged a two-day training course with the aim of enabling customers to proficiently operate and maintain these devices.

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    During the training process, the client showed a strong interest in oil immersed test transformers. The after-sales personnel provided a detailed introduction to the three types of transformers from Wuhan Ultra High Voltage Company and explained the reasons for recommending the YDJ series oil immersed test transformers. The customer is very satisfied with the provided solution, and it is precisely because of the thoughtful service and consideration for the customer's actual situation that they chose these devices.

    When conducting experiments, please ensure that:

    1. The tested device has been powered off and must be disconnected from all other live devices.

    Both the operation box and the test transformer must be reliably grounded.

    3. Pay attention to the surrounding environment and maintain a sufficient safe distance.

    4. Before operation, the voltage should be reduced first, and then the power should be cut off. It is forbidden to enter the test area while the instrument is live.

    5. When using a DC power supply, it is necessary to discharge first and then perform operations such as disconnecting the wires.

    The after-sales personnel provided detailed instructions on the precautions for testing transformers, ensuring that customers have a clear understanding of how to safely use these devices. Subsequently, the technicians demonstrated the wiring method of a test transformer and provided a detailed introduction to the testing range of the transformer.

    After the training, not only did we solve practical technical problems for the client, but we also deepened our understanding and trust through this exchange. Wuhan UHV continuously innovates in technology and optimizes services, working hand in hand with customers to create a safer, more efficient, and reliable power system. Wuhan UHV will continue to adhere to the concept of "customer first, service first", provide customers with more outstanding products and services, and contribute to the development of the power industry and social progress.

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